Reference

How app2coin Handles Your Personal Information

Your account data stays with us — not shared, not sold. This page covers exactly what we collect when you log in, deposit via JazzCash, Easypaisa, or Raast, and use the platform, and what you can do about it.

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app2coin How app2coin Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply standard encryption to data in transit and at rest. Account passwords are hashed — we cannot read them. Access to your personal data inside our systems is restricted to staff with a specific operational need.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to see how the platform is used. You can disable non-essential cookies in your browser settings at any time.

Account Security

Login sessions are protected with OTP verification when a new device is detected. If you see a session you do not recognise, you can end it from your account security page immediately.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable law after closure. We do not hold it beyond what the law or operational need justifies.

Requesting Changes

To update or remove your data, contact support with your account email and the specific change you need. We verify your identity first and process the request within the applicable regulatory window.

PRIVACY CONTACT

Reach Us About Your Data

If you want to access, correct, or delete your personal information, our support team handles these requests directly. You do not need to go through a third party — write to us and we will respond within the timeframe set by applicable Pakistan data rules.

Email Support Send your data request to our support address and include your registered account email so we can verify your identity before acting.
Live Chat Reach the support team through live chat on the site. Confirm your account details in the chat so we can locate your data record quickly.
Account Settings Some data corrections — like updating your contact number or linked wallet — can be made directly in your account settings without contacting support.

Common Questions About Your Privacy

Real questions from account holders about how their personal data is used, stored, and accessed on app2coin.

We collect your name, email address, phone number, and the payment identifiers for your JazzCash, Easypaisa, or Raast wallet. We also log device and session data at login for security purposes.

Transaction references are stored so deposits and withdrawals can be verified. Full wallet credentials are never stored on our side — those stay with your mobile wallet provider.

Yes. Write to our support team with your registered account email and request a data export. We will verify your identity and send what we hold within the applicable response window.

Contact support by email or live chat, confirm your identity, and request deletion. Data we are legally required to retain will be kept for the minimum required period; everything else is removed.

We share only what is needed to process your payments — transaction data with JazzCash, Easypaisa, or Raast as relevant. We do not sell personal data or pass it to advertisers.

Your data is handled under the same policy regardless of which city in Pakistan you access from. Availability of services depends on local law and the eligible regions we operate in.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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